The NGT Summit will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.
Remember Frank? That veteran technician who single-handedly was your central office? Way back in the days of the rotary telephone, Frank practically lived in that central office. It was his second home. And you could rely on Frank to solve just about any technical riddle you could throw at him. In fact, Frank knew that office like the back of his hand. And even if the work order was wrong, he'd somehow find a way to turn up service for the customer. Sad to say, Frank retired 10 years ago, received his 30-year service award, hung up his tool belt for the last time, and retired with his wife to a quiet place in the country. But here's the funny thing. Frank may have "done everything" back then, but if he suddenly showed up tomorrow, he wouldn't recognize the place.
Source: www.ngtsummit.com
